Privacy Statement
This Privacy Policy explains how HAHA Spin collects, uses and protects personal information when you register, play or interact with our services. We take your privacy seriously and aim to be clear about the types of information we hold, how we use it, and the controls you have over your data.
Types of data we collect
Personal data
We collect personal information you provide when registering or verifying your account, such as full name, date of birth, address, email, telephone number and proof of identity. We also record account credentials, communication preferences and any information you supply when contacting customer support.
Technical data
Automatic technical data is collected when you use our site or app. This includes IP address, device type, browser, operating system, log data, session times and location information derived from IP or device settings. We use this to keep the service secure and functioning correctly.
Transactional and activity data
We record deposits, withdrawals, wagers, game history, bonus activity and other transactional details needed to operate your account and meet anti-money laundering and responsible gambling obligations. We also monitor user activity to detect suspicious behaviour and to improve service reliability.
How we use your information
Your data is used to operate and maintain your account, process deposits and withdrawals, carry out identity checks, and provide customer support. We use information to prevent fraud, comply with legal requirements, and for risk management. With your consent we may send service messages and relevant updates about your account.
Data protection and storage
We store personal information securely and only for as long as necessary to provide services, comply with legal obligations and resolve disputes. We implement technical and organisational measures to protect data from unauthorised access, accidental loss or disclosure, including encryption and access controls. Only authorised staff and vetted service providers have access to personal data where required.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, support login sessions, analyse usage and deliver basic service functionality. Some cookies are essential for security and transactions. You can manage cookie settings via your browser, though disabling certain cookies may affect site functionality.
Your rights
Subject to applicable law, you have the right to request access to your personal information, request correction of inaccuracies, or object to certain processing. You may also request restriction of processing or, where appropriate, request deletion of data. We will respond to requests in a reasonable time and in line with legal requirements.
Access, correction and deletion
To exercise your privacy rights or update your account details, contact our support team at [email protected]. We will verify requests to protect your account and may refuse requests that would conflict with legal or compliance obligations.
Information sharing and third parties
We may share information with third-party service providers who support payments, identity verification, fraud prevention, and hosting. We also share data where required by law or to protect our rights. Any third party we use is contractually bound to protect your information.
Privacy policy updates
We may update this policy from time to time. When changes are material we will make them clear on the site or notify you by email. Continued use of our services after updates means you accept the revised policy.